Dear Customers, We can now ship your orders to USA, France, Germany, Spain and Italy! Dismiss

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Home » FAQs

FAQs

Where is my order? 

We aim to get your order dispatched within 2 working days but please allow up to 7 working days for your order to arrive after dispatch on our standard delivery service. Next day orders need to be placed before 12pm Monday to Thursday for next working day delivery.

We offer an ‘untracked’ service so please refer to your confirmation email for an estimated shipping time frame. If the estimated shipping time has passed please dont hesitate to contact us directly at [email protected] where we can help with any issues and queries. 

UK delivery

ROYAL MAIL SECOND CLASS WITH PROOF OF DELIVERY (3 DAY DELIVERY)  – Price dependant on product, which will be displayed at checkout. 

  • A4 print £2
  • A3 print £3
  • A4 Framed print £3
  • A3 Framed print £6.95
  • Next working day £10.95

Rest of the World 

Our website currently offers shipping to the UK and USA. For USA shipping costs please see individualised shipping costs dependant on product.

For international orders please visit our Etsy shop.

Frame sizing

Our frames come in three standard sizes that fit our A4, A3 and A2 prints:

  • A4 Framed print in 393x308mm black wooden frame by APG Works
  • A3 Framed print in 538x418mm black wooden frame by APG Works
  • A2 Framed print in 560x735mm black wooden frame by APG Works

If you would like a bigger scale print framed or bespoke framing please don’t hesitate to reach out to us at [email protected] as we welcome any suggestions or ideas you may have. 

Returns

If you are not satisfied or there is something wrong with your order reach out to us at [email protected] and we will be happy to help. 

If an order arrives damaged, or you believe it is faulty in any way, please contact us at [email protected] as soon as possible with a clear photo of the issue so we can help you. Although we take care whilst packaging your orders, accidents can happen in transit. 

We currently offer refunds on most items excluding phone cases and face coverings as they are made to order.

Reyt Good Illustration

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